![]() If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If for any reason you are unsatisfied with your order, we will offer a full refund minus shipping costs. If your item(s) do arrive damaged, please send photos to and we will process an insurance claim on your behalf. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. Please order in a timely manner to work around possible longer shipping times.įree Shipping : We offer free shipping when the total amount in the cart is greater than $99. Delivery rates for the faster shipping services are calculated in real time at checkout.Ĭancellations or refunds based on delivery time are NOT accepted. If you need your order shipped faster, you can also choose USPS Priority Mail or Priority Mail Express at checkout. See shipping details beneath product description as each brand may have different shipping regulations. Usual transit times are between three to five business day. However, it may take as little as three days or as much as three weeks in rare cases to be delivered depending on when item is ordered and brand operations. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at duration varies from brand to brand. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out that may be tracked through our website. Let us do all the work – while you enjoy the result.If your order is in stock and we process the charges to your credit card, it will ship within three days from the date of your order. What is better than a pool in your own backyard? With our partner Behncke we build exclusive pools in all variations. As a member of the European Union of Aquarium Curators (EUAC), we are networked with the world’s leading institutes, biologists and zoologists, and as a result, can source even the most exotic fish species. We make it possible for you to experience beautiful and bizarre creatures and discover otherwise hidden underwater worlds. There’s more to the underwater world than the common goldfish. The welfare of animals is always a top priority in our projects. We want to captivate people’s interest but also fulfil an educational role: raising awareness of the beauty and fragility of the oceans, our planet's biggest ecosystem. When designing aquariums and habitats for zoos, we focus not just on an attractive design but, first and foremost, on the accurate representation of natural underwater worlds that are as impressive on a small scale as they are in real life. ![]() Take a look at our projects Learn and wonder We work closely with you, our customers, and our architects to find the best possible solution for your dream aquarium – beyond standard rectangular tanks. ![]() ![]() New Wave stands for fascinating aquarium concepts based on the principle: if you can imagine it, we can make it! Supported by a global network of top aquarium construction experts, we make even the most extravagant designs possible and can install these in unusual architectural settings. What we can offer you Living works of art As passionate aquarium builders, we bring this special atmosphere into your zoo, hotel lobby or your living room. It’s this combination that makes aquariums so captivating. ![]() Simultaneously, each time we spend a few minutes watching, we discover something new and exciting. Looking at an aquarium is a calming and fascinating experience that addresses our inherent need for peace and harmony. ![]()
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